The Old Customs House has been named as Fuller’s Pub of the Year.
The pub, which is located in Gunwharf Quays and run by Marc Duvauchelle, won The Griffin Trophy for its commitment to exceptional standards throughout all areas of the business. The result was announced at a ceremony held in the Board Room at the Griffin Brewery in Chiswick, west London on Thursday, November 9, 2017. The pub also took first prize in the Best Town/Local Pub category.
“I am delighted to be presenting the Griffin Trophy to Marc and the team at The Old Customs House,” says Fuller’s chairman Michael Turner. “It’s an incredible site – formerly part of HMS Vernon, a shore establishment for the Royal Navy’s Torpedo Branch since 1876 – but now a multi-floor pub with 13 different areas for customers to enjoy. This makes it a very complex site to manage and it is to Marc’s credit that he uses this space with amazing results. Delivering delicious, freshly-cooked seasonal dishes from the kitchen and a vibrant range of drinks to an ever-growing number of customers, Marc is an aspirational role model for other Fuller’s managers.”
“This is a fantastic surprise,” adds Duvauchelle. “A pub is nothing without its people so I would like to thank all my customers who have supported the pub and my wonderful staff, who make the pub what it is.”